Shipping Methods
We offer a verity of shipping methods for live fish and other aquarium products. Please review the information below to learn more about each method and choose the best shipping method for you
USPS Priority: 2-4 day delivery
This method is our most economical shipping method, and provides delivery within 2-4 days after the ship date. USPS does not guarantee the delivery day for this method, so your order could arrive Tuesday, Wednesday, Thursday or Friday depending on your distance from our origin (Corvallis OR) and USPS.
Most boxes arrive Wednesday or Thursday, but delays can cause a Friday or longer delivery if a delay occurs.
This method is limited to our more hardy species such as betta fish, snails, shrimp, and live plants.
This method is best used during the summer/spring months where heat packs are not needed to ensure safe delivery.
Please note we have a limited arrive alive guarantee for USPS Priority shipments due to these limitations. For boxes that are delivered after Thursday (or are in transit for longer the 4 days) we cannot offer an arrive alive guarantee or DOA policy.
UPS Next Day Air Saver: Overnight Delivery (by the end of the day)
This is a more expensive shipping method, but UPS will guarantee delivery next day, by the end of the day. We use this method for all species, and for some species this may be the only method we offer.
Having next day delivery is recommended during the winter months, since even in the case of a 2-day delay, the heat pack will still be active.
Even in the case of lost or severely delayed shipments we will cover you under our DOA policy with any UPS Next Day Air shipping method, so long as you follow the other DOA claim requirements.
UPS Next Day Air: Overnight Delivery by 10:30am - 12pm to most locations
This is a more expensive shipping method, but UPS will guarantee delivery next day, by 10:30-12pm to most locations. This method is also great for more time sensitive deliveries or individuals with tight schedules. We use this method for all species, and for some species this may be the only method we offer.
Having next day delivery is recommended during the winter months, since even in the case of a 2-day delay, the heat pack will still be active.
Even in the case of lost or severely delayed shipments we will cover you under our DOA policy with any UPS Next Day Air shipping method, so long as you follow the other DOA claim requirements.
UPS Next Day Air Early: Overnight Delivery by 8:30 - 9:00am to most locations
This is a more expensive shipping method, but UPS will guarantee delivery next day, by 10:30-12pm to most locations. This method is also great for more time sensitive deliveries or individuals with tight schedules. We use this method for all species, and for some species this may be the only method we offer.
Having next day delivery is recommended during the winter months, since even in the case of a 2-day delay, the heat pack will still be active.
Even in the case of lost or severely delayed shipments we will cover you under our DOA policy with any UPS Next Day Air shipping method, so long as you follow the other DOA claim requirements.